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This store has earned the following certifications.
Oiled Leather - Thick yet supple without additional dyes
The Original Birkenstock Footbed
pronounced Arch Support
Experience enhanced support with our signature arch support, designed to distribute weight evenly and reduce foot fatigue.
Deep Heel Cup
Enjoy deeper heel cups that provide added comfort and ensure a secure fit.
Roomy Toe Box
Our spacious toe box offers ample room for your toes, promoting natural movement and reducing the risk of toe compressions.
EVA
Flexible and Lightweight
Benefit from our lightweight and flexible EVA material, which ensures durability and reduces the risk of fatigue.
Shock Absorption
Our EVA foam is shock-absorbing, providing extra cushioning and support during movement.
Cleaning and Maintenance
Birko-Flor and Birkibuc
Keep your Birko-Flor and Birkibuc products looking new by wiping them clean with a damp cloth. For stubborn stains, use soap and water or a mild leather cleaner. Ensure they dry out of direct sunlight.
Leather
Clean and condition your leather products with a mild leather cleaner. Apply a matching polish to renew scuff spots and restore original luster.
By choosing these products, you can trust in their quality, comfort, and ability to meet your needs.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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